We think digital environment is like a kitchen, a puzzle with plenty of ingredients and many recipes. Mixing them right, we can prepare a masterpiece. In our "kitchen" we skilfully combine know-how for ecommerce, digital marketing, content services, launching new products and services, end to end responsibility for digital businesses, all of them served plain or mixed. The secret of a great cuisine, other than the quality ingredients, is the experience of the chef in mixing known recipes and inventing new ones for a customised taste. However, when you cook following a recipe, you might get it decent, but not great, if you don’t have the time or the skills to do it right. There we step in. Let's see!
WHY WE DO THIS
Manifesto
Several years spent in digital industry and also in the consultancy environment either working as a consultant or benefiting from consulting services while working on various projects in matured companies made me realise the importance of an outside, knowledgeable view on the company, processes, people or just simply for a new product launch or market entrance. That's why our aim is to do not only consultancy, but also the end to end implementation, working as a plug in plug out team from your company. May be harder and much more time consuming to work on an E2E approach but the outcome and seeing the result is way much rewarding.
HAVE YOU EVER ASKED YOURSELF …
How many times have you decided to launch a new product within the company but the core team doesn't have the skills to operate them? → what about an Internal Startup program
How many times an idea or the product got lost inside the organization because of lack of ownership or very well established processes? → maybe you can think of Intrapreneurship programs, spin offs, innovation units
How many times your marketing department didn't know how to approach "a new product" → maybe you can think of a right mix in term of marketing strategy (performance, awareness campaigns, social media & SEO)
How many times has your team weren't involved too much in the day to day business and was quite hard to think and act outside the box? → Have you thought about innovation workshops, design sprints, customer journeys, coaching sessions
What roles do you need in your growing team? How to handle so many people and not losing focus? → plan your future organization
You got your early adopters, yes, they love your product, but how to move towards main-stream and how to adjust your marketing strategy in order to achieve that? → get the right marketing mix according to your budget and learn how to get the best out of it by setting up the right analytics
How to optimize the acquisition-cost and increase your customer lifetime value? -> omnichanel, email support or phone support, retargeting, email marketing? We can put all of these together in a meaningful way
Have you ever felt that you have too much technical knowledge and you miss the product expansion/ business development and you don't know how to tackle? Does your startup has a CEO and a CTO? → maybe you actually miss the COO! Let's see!
WHAT WE DO
Digital Transformation
There is no question that digital has completely redefined the customer expectation. In some cases it has redefined whole industries This approach is based on four steps approach: exploration phase, strategy phase, implementation phase, refinement phase
Business Processes & Operations
Assess the impact which a digital organization will have on your usual business processes, redesign these processes through process mapping, analysis and improvement, partner selection
Digital Marketing
Digitization of business is changing the way brands attract leads, engage prospects, create conversions and compete with each other. Drive traffic, build engagement, score meaningful conversions and cultivate long-term relationships with smart, cost-effective, integrated campaigns that focus on relevant targets
Content Services
Whether it’s sales, sign-ups, donations, registrations, downloads or simply eyeballs you seek, a powerful content strategy is vital.
Coaching & Change management
Digital transformation requires new skill within the team; what are the new roles which you need, where to find and how to select people which can play these new roles: team selection, coaching
EU funds application for startups
Helping startups getting access to one of the biggest funding opportunity in EU, EIC accelerator powered by European Commission. Business Plan & Business Case Building Proposals, Pitch Deck Presentation, Project Management, E2E implementation for project submission
WHO WE ARE
We came together to eliminate the "we do". We don't want to change the world, but we strive to make it a little better. We have gathered all the experience from corporate life, from the interactions with several start-up companies and freelancing, and now we are offering consulting services, end-to-end implementation of digital projects and end-to-end operations. We share tasks to do what we all know, well and to be on time. We multiply our efforts and reduce the time lost to do what can be done. We are Alina and Ramona, and together with our friends and collaborators we are Digital Kitchen, where we have the recipe for implementing the complete digital project, perfect for everyone's needs: a lot of energy, some planning, a dose of creativity, innovation to taste, everything served with our experience. 25 years of accumulated experience and over 20 projects successfully coordinated together. This is the foundation of the trust that customers have in us. The people and partners we have with us in this project are carefully selected and are only those who share the same values as us: the creative, the bold and those who believe that work pays off, and the word respected means a world and the deadline is worth it. More than a huge check.
We treat your business as ours. And we believe in this 1000%.
THE FOUNDERS
ALINA
Founder & Digital DOer
RAMONA
Partner & Digital Transformer
OUR COLLABORATORS AND OF COURSE OUR FRIENDS
ROXANA
The Marketeer
IRINA
The BR, RACI, RAID Guru 😉
CRISTI
The Digital Nomad
ALEXANDRA
"You can Always Count on Me" Project Manager
DIANA
The Product Marketing Girl
OUR PARTNERS
e-businesses launched from scratch
or more marketing campaigns
years in total of digital experience
people or even more we can call trustful partners & friends
WHO TRUSTED US
DISTINCTIVE
E2E online business implementation, migration on VTEX platform, ecommerce operational management ongoing. Implementation project duration: 6 months. Operational management: ongoing
VTEX
E2E coordination for e-commerce website migration for VTEX clients, new e-commerce websites launch & implementation, Customer Success Manager role, Coordination of the customer excellence team in relation with the end client. Duration: ongoing
MAVERICKS
Audit & Evaluation of all the Agency activities in regard to objective setup, team motivation, SLAs, KPIs, bonus correlation with the individual & team performance. Duration of the project: 2 months. Outcome of the project: setup of a new, streamlined, performance evaluation process.
INNOSHIP
website audit & coordination of the implementation of a new look & feel. Digital marketing end to end: Marketing strategy development, budget and planning & online client onboarding setup. Coordinate content marketing services, marketing performance, brief design & selection of a creative agency.
FINTECHOS
Consulting and Project Proposal development, business case, business plan & all related documents in order to access European Commission funding through Horizon 2020. Duration of the project: 2 months.
MINIT.IO
Consulting and Project Proposal development, business case, business plan & all related documents in order to access European Commission funding through Horizon 2020. Duration of the project: 2 months.
DEEPSTASH
Consulting and Project Proposal development, business case, business plan & all related documents in order to access European Commission funding through Horizon 2020. Duration of the project: 2 months. The application obtained the Seal of Excellence award from the European Commision.
XVISION
Consulting and Project Proposal development, business case, business plan & all correlated related: 1 month. The outcome of the project is that based on the initial application, XVision managed to raise 100K euro through another correlated program.
THINK DIGITAL
Audit & evaluation of all the Agency activities in regard to objective setup, team motivation, SLAs, KPIs, bonus correlation with the individual & team performance. Duration of the project: 2 months.
UPGRADE100
Program management for Upgrade 100, Startup Stream. Project duration: 6 months & ongoing.
SEO MONITOR
Coaching & mentoring for selected members of the senior management team
DISTINTO
Online store audit, evaluation of marketing tools used, improvement proposals & digital marketing services: newsletter database setup and migration to Mailchimp, organic Social Media communication & marketing performance activities. Project duration: 6 months.
HOW WE WORK
We understand what are your needs, we asses - all these will be basic consulting services and we can do also the implementation for you. Either it's a new digital product to be launched, either it's scouting for new ideas and market research, either you need to define a team or a set of processes, we are there working side by side.
Strategy
Strategy is a series of choices. Choosing which activities to do, not do, or do very differently, is the key to success. Often, recognizing such activities isn’t so clear. We are that outside voice that you need, brought in at the right time, to help bring clarity, focus and direction.
Research
We cut through assumptions and biases with objective research, thoughtful analysis and productive collaborations. We come to really know your organization, your customers, their jobs to be done and then map out an informed path forward.
Guidance
We help you sift through the BS web design hype and fads to determine the right vendors, resources, tools and platforms that best meet your needs – and won’t blow your budget.
Result
Finding the right answers requires knowing the right questions: That’s what we do best. And they’re pretty simple, really: What do you want to accomplish? Why are you the best to do it? How will you know it’s working?
WE DON'T PRETEND TO KNOW IT ALL BUT WE ARE BUILDING EVERYTHING ON SOME CORE BELIEFS
It's all about the customer
Don’t be wasteful Do more than what’s expected Inspire the people around you
Experts at reducing ambiguity
Cut through assumptions and biases Insights that bring clarity and focus Objective and research driven
On client expectations and than some
Hand-picked teams Practical solutions Exceptional client and customer experiences
People
DOES THIS SOUND LIKE SOMETHING YOUR ORGANIZATION NEEDS?
Tell us where you want to go and we'll help you get there.