Privacy Policy


2.Data Operator and Data Protection Officer

3.Accessing the website

4.Email contact / contact form / phone calls / Infocenter.


6.Data processing through our social media pages

7.Use of cookies and similar technologies for data processing

8.Disclosure and transfer of personal data

9.Your rights as a data subject

10.Retention of personal data

11.Security of personal data.

12.Third party sites.

13.Changes to the data protection policy

14.Site security

15.Questions, ambiguities, complaints

  1. Overview is committed to respect the confidentiality of your personal data. We will treat all personal data provided by you as confidential and we will process only the information permitted by applicable law. This data protection policy informs you about the type and limits of the processing of personal data carried out by Confidentiality and data protection is a permanent responsibility and, therefore, we will update this policy from time to time as we undertake new personal data practices or adopt new privacy policies. With respect to the processing of consent-based data (as described below), we will notify through Digital Kitchen website of any changes and request your additional consent.

Please note that we will not request or receive information of any kind from children under 16 years of age.

Personal data is information that is attributed or can be attributed, directly or indirectly, to your person.

The legal basis for processing is Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as “GDPR”). ), applicable from May 25, 2018.

For more details on the content of this legal norm, please access the following link:

  1. Data Operator and Data Protection Officer


DIGITAL KITCHEN SRL with Headquarters in Bucharest, 2nd Av. Lt. Marasescu Street, room 1, 1st District, Registration Number 39683626, is the Personal Data Operator responsible for the data processing performed as a result of the visit to our website We have appointed a Data Protection Officer for all matters relating to the protection of personal data, and you may contact the Data Protection Officer for all matters relating to the processing of your data and the exercise of your rights under the law applicable, especially if you have questions or concerns about how we process your personal data. The e-mail address where you can contact the data protection officer is:


  1. Accessing the website


Purposes of data processing / legal basis for processing:

When accessing our website, through the browser used by your equipment, information about your computer and about the visits and use of this website (including your IP address, geographical location, the type and version of the browser, the operating system, the source of recommendation, the duration of the visit, the page views and the navigation paths of the site) to the server of our website and is temporarily saved in a so-called log file for the following purposes:

  • Ensuring a stable connection, 
  • Ensuring a comfortable use of our website / application, 
  • Assessing the security and stability of the system. We process your location data exclusively for this purpose.

The legal basis for the processing of the IP address and the information mentioned above is Article 6 paragraph 1 letter f) GDPR, respectively our legitimate interest to ensure the fulfillment of the above purposes.

Storage duration / criteria for establishing the storage duration: The data are stored for a period of 7 days and then deleted automatically.


  1. Email contact / contact form / phone calls / Infocenter.


Purposes of data processing / legal basis:

We treat, of course, with confidentiality, the personal data that you communicate to us through the contact form, by e-mail or by telephone. We use your data exclusively for the purpose of processing your request.

Thus, we process, on a case-by-case basis, data such as name, surname, telephone number, contact address, e-mail address, as well as other data, depending on the nature of the request (eg the nature of the problem you are facing , the information that interests you).

The legal basis for data processing is Article 6 (1) (f). Our legitimate interest in data processing results from the purpose of responding to your request, if necessary to solve existing problems and thus to maintain and promote your satisfaction as a user of our website.

Storage duration / criteria for establishing the storage duration:

All personal data you send us through the contact form, e-mail or telephone in case of requests are deleted by us no later than 1 year after the final answer given. In our experience, this is a reasonable time after which there are no further questions. Only in exceptional cases, when the data are necessary for the ascertainment or exercise of a right in court or when they are requested by an authority, they can be kept for a longer period of time, but not more than 3 years according to the general term. prescriptive.

In the event of exercising your rights as a data subject (see below), your personal data will be saved for three (3) years from the final response, as proof that we have provided you with comprehensive information and that we have complied with legal requirements.


  1. Newsletter


Purposes of data processing Legal basis:

On our website we offer you the opportunity to subscribe to our newsletter. If you have given your consent to receive it, we use your email address and, as the case may be, your name, for the transmission of information on products, promotions, contests with prizes and news, as well as for the transmission of questionnaires to customer satisfaction.

The legal basis for the processing of data for the purpose of sending the newsletter is your consent, pursuant to Article 6 paragraph 1 a) GDPR.

To ensure that no errors were entered when entering your email address, we use the so-called Double-Opt-In procedure: once you have entered your email address in the registration field, we will send you a confirmation link. Only after clicking on this confirmation link, your e-mail address is taken over in our system.

You can revoke your consent at any time to receive newsletters, with effects for the future, for example by unsubscribing from the newsletter on our website. Find the link to unsubscribe at the end of each newsletter. By unsubscribing, we consider that you have withdrawn your consent to receive the newsletter. Your user data will be deleted.

Shelf life criteria for determining the duration of storage: If you withdraw your consent to receive our newsletter, your e-mail address will be blocked from receiving the newsletter immediately after expressing the unsubscribe option, your data being deleted accordingly from the distribution system. 


  1. Data processing through our social media pages


Together with the administrator of the respective social network platform, pursuant to art. 26 GDPR, Digital Kitchen uses the following social media pages:

➡️ Facebook:  

➡️ Instagram: 

➡️ LinkedIn:


Responsibility of the administrator of the social media network platforms

Regarding the processing of personal data performed by the administrator of the social network platforms (e.g. management of members and distributed information), we have only limited control over them. In cases where we have control and where we can parameterize data processing, we act within the limits of possibilities to ensure data processing by the administrator of the social network platforms, in accordance with data protection regulations. In many cases, however, we cannot control the processing of data by the administrator of the social network platforms, nor can we know exactly what kind of data it processes.

The administrator of the social network platform manages the entire IT infrastructure, is subject to its own data protection policies and has a direct relationship with you (insofar as you are registered as a user of the social media service). In addition, the administrator of the social network platform is solely responsible for any questions regarding your user profile data, to which we do not have access. Additional information regarding the data processing by the provider of the social network platform and the related opposition possibilities can be found in the data protection policy of the provider.


Purposes of data processing by us the legal basis

The purpose of data processing by us, in the context of our presence on our aforementioned social pages, is to inform customers about offers, products, services, actions, contests, various topics, and interaction with visitors to the social page, including offering answers to questions or complaints.

The data provided by you on our pages on social networks, such as comments, videos, pictures, likes, public news, etc. are made public through the social network platform and, at no time, may not be used or processed by us for purposes other than those indicated in this information. We reserve the right to delete content to the extent necessary; for example, in the case of posts that infringe or are illegal, in the case of hate speech, sexually explicit comments (through explicit content or attachments – photos or videos), or other comments or attachments that infringe copyright, personal rights, or criminal law.

The legal grounds for the processing we perform through our social media pages are represented as follows:

Regarding the interaction with the visitors of the socialization page, as well as offering answers to questions or complaints: our legitimate interest according to art. 6 paragraph 1 letter f) GDPR to answer questions, criticisms or praises and to interact in this respect with the visitors of the page;

Regarding the contests with prizes, the basis for processing is art. 6 paragraph 1 letter b), respectively the execution of the contract to which the data subject becomes a party in this respect, by accepting the Regulation related to the contest with prizes;

Regarding the information of the clients regarding the offers, products, services, actions, contests, various topics, novelties within the company: the consent of the data subject.

The administrator of the social network platforms does not have access or control over the processing performed by Digital Kitchen on your data in communication with customers or in competitions. As mentioned above, to the extent possible, we ensure that our pages comply as much as possible with data protection rules.


  1. Use of cookies and similar technologies for data processing


Purposes of data processing legal basis for processing:

Cookies are small text files that are saved on your device (laptop, tablet, smartphone or similar) when you visit our websites. Cookies do not affect your equipment, do not contain viruses, trojans or other malicious software and cannot access information from the user’s hard driver. The cookie stores information that results in connection with the specific equipment used. However, this does not mean that we receive data directly about your identity.

The use of cookies serves – depending on the category of cookies – the following purposes:

Technically necessary: ​​These are cookies without which you cannot use our services (for example for the correct display of our website / the functions you want, for saving your account registration). • Statistics: These techniques allow us to compile anonymous statistics on the use of our services for the purpose of organizing according to needs. Thus, we can determine, for example, how we can better adapt our web pages to the habits of users. • Functionality: they help to improve your experience. They can record the changes you have made to the site. The information they collect may be made anonymous. These refer strictly to our site and cannot follow other sites you visit.

Marketing: Through these techniques we can show you advertising content suitable for you, which is based on the analysis of your user behavior. Your user behavior can be reconstructed through various web pages, browsers or terminals, accessed by you, using a user ID (clear identification). A detailed list of cookies, together with their respective processing purpose, storage time and the third party suppliers involved can be found here.

The types of data processed

In the context of the use of cookies, the following types of personal data are processed, depending on the established purpose, in particular:

Technically necessary 

  • Data regarding the expression of the option regarding the use of cookies, statistics and functionality:
  •  Pseudonymized usage profiles with information regarding the use of our web pages. 

These include, in particular: 

  • Browser type / version;
  • Operating system used;
  • The URL of the previously visited page; 
  • Server request time;
  • IP address, which is regularly anonymized, so that, as a general rule, deductions regarding your identity are excluded;
  • Individual user ID; 
  • Events triggered on the site (browsing behavior). We cannot draw any conclusions about your person from the user ID itself.


  • Pseudonymized user profiles with information about the use of our web pages. These include in particular: 
  • The IP address, which is regularly anonymized, so that, as a general rule, deductions regarding your identity are excluded.
  • Individual user ID; 
  • Visitors’ interest in certain products
  • Events triggered on the site (browsing behavior).


If you have consented to a processing for marketing purposes, we share your user ID and user profiles with third parties through advertising network providers. We cannot draw any conclusions about your person from the user ID itself. The legal basis for the use of functionality, statistics and marketing cookies is your consent according to Article 6 paragraph 1 letter a) GDPR. The legal basis for the use of technically necessary cookies is Article 6 paragraph 1 letter f) GDPR, ie we process your data for the provision of our services based on our legitimate interest to be able to display the website and its functionalities in a fully functional manner.

You may exercise your right of objection or withdraw your consent at any time, with effect for the future, to all those authorized by you, without affecting the legality of the processing performed on the basis of your consent until the date of withdrawal / objection expressed.

Recipients / categories of recipients:

We use in the processing of data with the help of cookies specialized service providers, especially in the field of online marketing. They process your data being mandated by us and carefully selected. They are contractually bound by Article 28 GDPR. All companies listed as suppliers in the Cookies Policy carry out their activity as authorized persons.

Storage duration / criteria for establishing the storage duration: You can find the storage duration for cookies in the Cookies Policy. If the indication “persistent” is given in the “Expiration” column, the cookie is permanently saved, until the corresponding consent is withdrawn. The storage period for the session period (Session Storage) is limited to that session and the cookie is deleted once the browser is closed.


  1. Disclosure and transfer of personal data


The information we collect from you will be processed in the European Economic Area and outside the European Economic Area, depending on the purpose of the processing. strives to apply adequate safeguards to protect the privacy and security of your personal data during the transfer and to use it only in accordance with your relationship with and the practices described in this Privacy Policy. minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

To the extent permitted by applicable data protection laws, we may disclose your personal data to clients (for business involvement or to confirm the high quality of our services), auditors, agencies, supervisors or other external service providers. to fulfill our contractual obligations, such as:

  • to our authorized persons, mainly service providers or collaborators of, in order to process personal data for the purposes provided herein, on our behalf and only in accordance with our instructions. will maintain control over your personal data and will ensure that the authorized persons use appropriate protection measures, according to the applicable law, to ensure the integrity and security of your personal data;
  • within our contractual partner reporting requirements, which are subject to the same obligations set out in Regulation (EU) 2016/679 regarding the application of appropriate protection measures to ensure the integrity and security of your personal data.
  • to the extent that we are obliged to do so by law;
  • in connection with any ongoing or potential judicial proceedings;
  • to establish, exercise or defend legal rights (including providing information to others in order to prevent fraud).

We will clearly indicate to you each data recipient if it is well known at the time of initiating processing.


          9.Your rights as a data subject


GDPR gives certain rights to the data subjects. You have the right to access and rectify (correct) the registration of your personal data processed by us if they are inaccurate. You can ask us to delete this data or to set its processing, subject to certain exceptions. You can also ask us to stop using your data for direct marketing purposes. You have the right to file a complaint with the data protection authority if you have concerns about how we process your personal data. When it is technically feasible, we will be able – at your request – to provide you with your personal data or to transmit them directly to another operator. If access cannot be provided within a reasonable time, we will provide you with a date on which the information will be transmitted. You can also request additional information about: the purpose of the processing, the categories of personal data concerned, what was the source of the information and how long it will be stored. If you wish to exercise any of these rights, please contact our data protection officer at at any time.

WARNING! Please exercise your rights wisely and keep in mind that abuse of rights can hold you accountable.

The contact details of the national personal data protection authority are the following:

National Authority for the Supervision of Personal Data Processing

Address: Bucharest, B-dul G-ral. Gheorghe Magheru no. 28-30, sector 1, postal code 010336


E-mail address:

Phone: +40.318.059.211; +40.318.059.212

Fax: +40.318.059.602


          10.Retention of personal data


Your personal data is stored by on its servers.

The personal data we process based on your consent will be retained for an unlimited period of time (or until the consent is revoked), unless otherwise provided by applicable legal requirements, and this is necessary for the purpose of processing.

If you have not provided us with your consent to the processing of data or have revoked your agreement, we will only store minimal data about you (full name, contact details, references and notes) for statistics and reporting needs or to a justified extent based on another legal basis, such as our legitimate interest. Without prejudice to the other provisions of this section, we will keep information and documents (including electronic documents) that contain personal data:

  • to the extent that we are obliged to do so by law;
  • if the information / documents are relevant for any ongoing or potential legal proceedings;
  • to establish, exercise or defend our legal rights (including providing information to others in order to prevent fraud).


  1. Security of personal data. 


In order to protect the confidentiality of the data and personal information you transmit by using this website, we will maintain physical, technical and administrative guarantees.

We update and test our security technology continuously. We restrict access to your personal data only to those employees who need to know that information in order to provide you with benefits or services. In addition, we train our employees on the importance of confidentiality and maintaining the confidentiality and security of your information. If a personal data leak occurs, we will do our best to eliminate it and assess a level of risk associated with the leak in accordance with our personal data breach policy. If it is found that the leak may result in physical, material or immaterial harm to you (for example, discrimination, identity theft, fraud or financial loss), we will contact you without undue delay unless the law provides otherwise. otherwise. All our steps will be taken in full cooperation with the competent supervisory authority.


  1. Third party sites


This site may include hyperlinks and details about third party websites. We have no control over and are not responsible for the data protection and privacy policies and practices of third parties.


  1. Changes to the data protection policy


We may update this information document from time to time by posting a new version on this website.

Given that the laws on personal data protection, the interpretations of state bodies, the recommendations of the supervisory authorities change and improve from time to time, we reserve the right to modify at any time, for any reason and without notice of thisnotice this document. information. Any changes to our data protection policy will be posted on this page so that you are aware of our policies. The provisions contained in this document supersede all prior notices or statements regarding our privacy practices and the terms and conditions governing your use of this website.


  1. Site security


We cannot guarantee that data transmissions on the Internet can be 100% secure. Consequently, we cannot ensure or guarantee the security of the information you transmit and understand that any information you transfer to is at your own risk. However, uses site security measures in accordance with best practices to protect the website, e-mails and mailing lists. These measures include technical, procedural, monitoring and tracing measures designed to protect data from misuse, unauthorized access or disclosure, loss, alteration or destruction of data. We are aware that there may be incidents of misuse or unauthorized incursions by the program, because almost every website, service or user is interspersed. In these situations, our goals are to move quickly to isolate the problem, to ensure or restore proper functionality, and to minimize the inconvenience to our users. If necessary, will notify the competent authorities about these incidents of incorrect use or unauthorized incursion into the website.


  1. Questions, ambiguities, complaints


If you have questions about your personal information or if you want to exercise your rights or have questions or complaints, please contact us by sending an e-mail to the data protection officer at If you do not wish to use the information you have provided to us, please send us an e-mail to with the title “Do not use my data” and your name. To update or correct your personal data, please contact the data protection officer at 

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